Your account help
Contact the Parful team
You can reach a person on the Parful team in three ways.
- Ask Caddy, and if it cannot help, choose Send this to the Parful team. Add a line about what you need and someone replies by email.
- Open the Support page. On a phone it is Help & Support in the More drawer, and the sign-in page has a Help link.
- Email support@parful.io.
The Support page has three choices
- Contact us, for questions, billing, account issues or anything else.
- Report a bug, to tell us what broke and where. Steps to reproduce and the page address help us fix it faster.
- Request a feature, for something Parful does not do yet.
Fill in your name, email, a subject and your message, then send it. We read every message and reply by email.
For a payment question, say which club or event it is, the player's name and the date, so we can find it quickly.